"I absolutely love the Swiss Army knife I purchased from your website. Not only am I pleased with the knife, but your shipping and definitely your follow-up customer service is phenomenal. Its not often you get an e-mail from a company asking you if you received your order and offering to track it for you. This was not only first class service, but a lesson for other companies. Your prices also were the best I found on the web for the item I was looking for. I definitely will be book-marking your website for future business. Thanks again.,"

♣ Chris M. - Mississippi

"Thank you for your kind email. I am soooooo happy with the new knife I got yesterday. I have a Dad who is 94 but very active. He's the very hardest to buy for because he doesn't drink, smoke or do any sports. He just loves his farm and the outdoors. When I saw the new change in the knife (the tree saw) I knew he would love it. He will love showing it off to his buddies who meet at a restaurant for breakfast in our little town. Thanks again for helping me give him a gift he'll love. Merry Christmas,"

♣ Cathy Y. - Tennessee

"I received the knife yesterday. Thanks for your good service."

♣ Karen D. - Colorado

"I was a former Chairmen for the American society Of Quality Control , Southern District and a retired Manager of Quality Engineering for a large aerospace organization As such, I recognize a great operation when I see it. This is the third time I have done business with you and I remain very much impressed with the tremendous service you provide on a routine basis. In these days where the buyer must always be on guard for scams and rip-offs on the internet, there is no doubt in my mind that your performance is absolutely the best in every way and provides superb ourstanding service. Sincerely,"

♣ Frank M. - Florida

"I just want to say what great service I received from you. Shortly after placing my order I was contacted to let me know the knife that I ordered was not in stock at that time. I was told when it would be in and sure enough I received it exactly when promised. In this day of Internet puchasing it is nice to know that there are people behind the scenes that still care and take time for that personal touch. The knife is great and thanks for everything."

♣ Dom M. - New York

"I received my Swiss Army Knifebelt pouches today. I appreciate your your efficiency and fabulous support.. Gratefully,"

♣ Mikey G. - Alaska

"From the quality of the customer service I received from Swissknifeheadquarters.com, that really went beyond what I have come to expect from most companies, to the lightening speed of my shipments arrival, I know your company has hundreds or maybe thousands of very satisfied customers. I'm certain I will be doing business with you in the future and I will pass on my recommendation to people I know. Thank you and good luck."

♣ Wayne C. - Pennsylvania

"Yes, I did recieve the knives yesterday. They came in perfect condition. I also wanted to thank you again for providing me with shipping updates all along the process.You were great to work with."

♣ Amy S. - New Hampshire

"I have received my order. My only suggestion is to keep doing what you are doing. You seem to be customer oriented and that is not only appreciated but rare. Using your website and ordering were seamless. I found your pricing to be fair and much better than a myriad of other sites I shopped. Thanks for the good experience. Sincerely,"

♣ Randy S. - Alabama

"Thank you! Excellent web site with comprehensive selection and great detail, allowing me to chose precisely what I needed. Knife arrived within 3 days in perfect condition. Regards,"

♣ Dave F. - Florida

"We did receive the knives. We were disappointed that the situation with BSA could not be resolved, although that was not your fault. Thank you for keeping us informed and following through. It's hard to find honest businesses any more. My best to you and I hope we have an opportunity to do business again."

♣ Allen D. - North Carolina

"Aloha: The knives were received in good order. Thanks much for your attention to my orders. I would be glad to supply a testimonial for your website: Your genuine Swiss Army Knives are of the highest quality and include the manufacturer's lifetime guarantee. Combine that with your prices (which are competitive with discount houses and eBay), unbeatable attention to customer service and speedy shipping and you have a combination that I will use for many years and recommend to my friends."

♣ Henri C. - Hawaii

"Yes, I have received my order. I want to thank you for your quick response and will place future order with your company. Thanks again,"

♣ Ronald O. - California

"On your site I found exactly what I needed to get my favorite tool, a Victorinox cybertool 34, back in full operation. All the obscure little bits and pieces were available, properly described and well photographed. Prices were great, it arrived intact, on time. And the proprietor followed up. What more could one possibly hope for in an online transaction?"

♣ John D. - Virginia

"Thank YOU The knife arrived swiftly and as described. Thanks for the follow-up e-mail. Many businesses should take note of your business practice. It would serve them well."

♣ Mr. Lynn E. - Virginia

"Thanks, it's people like you doing a great job that helps restore my faith in America. You've gone beyond the normal call of duty. Thanks for all your assistance."

♣ William C. - Missouri

"I am doing well, thank you. The Victorinox Swiss Army Bambino, Plastic Knife for Kids was delivered to my home today. I am so very pleased with it. I can't tell you how happy I was when I found your site. Out of all the swords, guns, and knives for kids I thought someone, somewhere had to have a pocket knife for kids. Our son is six and asked Santa for a fake pocket knife. I can not tell you how thrilled I was when I saw yours. I can tell you now he will be THRILLED when he gets that on Christmas morning. Again, Thank you very much, you will have our business again in the future. I hope you and your family have a very Merry Christmas and a Blessed New Year. Take care & God bless,"

♣ Shawna D. - Louisiana

"Thank you very much for your update. I am impressed with your website and service. I really appreciate your personal attention and how responsive your staff has been. I will definitely use Swiss Knife Headquarters for my future purchases and will gladly recommend your company to friends. All the best,"

♣ Tom C. - Virginia

"Thanks - yes I did receive my swiss army clipper knife. I appreciate your prompt service and personal attention. I will be using your company again! I have a family member who collects swiss army knives and I am always looking for new swiss army knives for him."

♣ Becky E. - Tennessee

"Order received intact with all items. Thanks for your conscientious attention to the quality of your product and to the first rate delivery process and check up.."

♣ Jack B. - Texas

"Many apologies for being so slow in responding to your lovely e-mails. As far as I can ascertain, I have received all my orders, my wonderful orders, and am in proud procession of everything. The Giant Knife is nothing less than awesome, and I am thrilled beyond compare. It is truly a collector's pride and joy. Many thanks for your EXCELLENT service. I shall continue to shop with you whenever I find I am ready for another perfect product."

♣ Joyce M. - Texas

"Your service leaves nothing to be needed. I particularly appreciate the manner that you handled my ordering in duplicate. I will not hesitate to recommend you to anyone that can use your products."

♣ Jim T. - Oklahoma

"I was waiting until the delivery early this evening to let you know that I received not only it but another order two days ago, I believe it was. Time escapes me... Thank you for your earlier delightful e-mail plus this one. Because of the personal touch of your careful attention to details, I've already placed another order and am planning to place an additional one tomorrow. I am thrilled with my knives, replacement parts, and the excellent service. I am a very serious Swiss Army knife collector and am thrilled that I've found your company. Many thanks!"

♣ Joyce M. - Texas

"Thank you very much! Your Customer Service is Outstanding! Thank you again,"

♣ Bill M. - New Jersey

"Got it. Thanks. You sure do follow up on your orders. I appreciate it. Thanks again,"

♣ Gary G. - New Jersey

"I love your e-mails keeping me apprised of my orders. They did, indeed, arrive as you indicated, and I am thrilled with the products and the service. As hoped for, the quality is everything and more that I expected. Thank you so much. I look forward to receiving my other orders. I don't think I've ever placed as many orders, especially at one time with any one company. I checked yours out carefully before placing my trust in you and am immensely pleased with everything, especially your personal touch with the e-mails."

♣ Joyce M. - Texas

"Thanks......the replacement toothpicks have arrived and will be on their way to Australia very soon. It has been a pleasure dong business with you. I now know where to get support for all my Swiss Army business. cheers,"

♣ Lee H. - Wisconsin/Australia

"I got them yesterday, thanks for the quick service again.,"

♣ Chris P. - Oklahoma

"Just wanted to report to you that I have received the items sent and am very pleased with them. The sheath is a little tight for the knife, but I'm sure that it will work loose after some time and a little Neat's Foot oil. Thank you again for all your help! Take care,"

♣ Mike J. - Louisiana

"Thank you very much for all your help. You offer great customer service and we really appreciate it. Thanks again."

♣ Chris and Carrie - Michigan

"Thank you very much for your generosity. I know where I will buy my next Swiss Army knives in the future. Take care,"

♣ Gary G. - New Jersey

"The knife did arrive yesterday and was just as described. Very speedy delivery by the way. Nice experience. Thanks."

♣ Andrew N. - Oklahoma

"It is exceptional the service you are providing, there is no doubt I will be a your regular customer. Thank you."

♣ Jacobo A. - Texas

"Good Afternoon: Thank you for the follow up email. I did receive my order today and I was pleased with the quickness of the enitre transaction. The entire process was easy and quick and totally great. I rarely experience such professionalism and do appreciate how you deal with your customers. Thanks for your help and I could not think of any way in which you could improve this already perfect system that you have created. Thanks again."

♣ Ellen F. - Toronto

"Thank you for your email. My grandson did receive his Swiss Army Knife. My comments on my purchasing experience with SwissKnifeHeadquarters are all positive. I located your website through a Google search and found the the knife descriptions helpful in selecting the knife for my grandson that was most age and use appropriate. The check-out and payment procedures were simple. And the knife was shipped on the next business day (I placed my order on a holiday which is when I could find time to shop for my grandson's birthday gift), and it was received the day after that. I also appreciated greatly the personal follow up to be sure the knife was received. Thank you for all of your help."

♣ Frank B. - Virginia

"I have received this order and it is in perfect shape. Thank you."

♣ Charles W. - Colorado

"I am very pleased with the service & response I received with my purchase from your company! As a service business owner myself, I feel the transaction couldn't have been handled better! I will always look to your company for my future Swiss Army Knife needs as well as recommend your site to all my friends & relatives! You should and deserve to be very proud of your Customer Service. Thank you very much for the excellent experience."

♣ Bill M. - New Jersey

"You did a fantastic job, we received them yesterday and were quite impressed with how quickly they came. Thanks for doing such a great job!"

♣ Jamie - Missouri

"The order did arrive today. So far, the knives appear to be of the quality one would expect from Victorinox - as I use them if I find any issues (don't expect to find any) I will let you know. Decent pricing for great products and fast shipping. Thanks! I've recommended your website to several others looking for SAKs as well."

♣ Gordan G. - Nevada

"Thank you for the follow up on the delivery of the order I placed with swissknifeheadquarters.com. I am an avid fan and user of Victorinox products and am always in need of replacement parts such as the toothpicks (more useful than just after a good meal) as well as the bit drivers for my SwissChamp XLT. After some searching I found your site and was pleased with both the selection of offerings as well as your prices. I was very happy to receive the order so quickly and found everything to be in good order and of the best quality. I have already recommended your site to a fellow Victorinox user and have also spent quite sometime simply browsing the complete selection of Victorinox as well as your other product offerings and will continue to use your business to fulfill any of my future needs when servicing my current models as well as purchasing any future ones that catch my eye or fit my needs."

♣ Eli V. - Pennsylvania

"The knife arrived yesterday. Its exactly as I expected. I've owned swiss army knives before. Thanks for the fast shipping. Your service was excellent. Have a nice day!"

♣ Charley M. - Wisconsin

"Thank you so much for following up on my order. I received my knives this morning when I got to work. It was a pleasure dealing with your company and I feel that I received great value in the way my order was handled and for the price of the Swiss Army Knives. I will be sure to tell others about your service and recommend they check you first if they are interested in any of your products!! Thanks again!"

♣ Kim H. - Colorado

"The knives are wonderful, and I look forward to ordering from you in the very near future."

♣ Brian R. - Arkansas

"Wow I have to admit I'm really suprised to get the personal touch of this email, I like it. I had a perfect experience on your website and no problems finding what I wanted and ordering was easy. I liked getting a confirmation and notice when it was sent. It came today and I loved it, its perfect. My son is seven and in scouts and I think he's going to love it. Thank you again."

♣ Patty B. - New Hampshire

"Thank you so much for your personal email and the superb service your company gave me! I am truly amazed that in this day and age, a company takes the time to contact the purchaser AFTER an obvious Christmas gift is delivered. My California grandson is a Cub Scout and your company didn't quibble a bit about 'drop shipping' his gift. Thanks again for the personalized service. And I will certainly keep your company in mind for future "Scout presents."

♣ Rita M. - Iowa