LIFETIME LIMITED WARRANTY

Victorinox guarantees all multi-tools to be of first-class steel and provides a lifetime warranty against any defects in material and workmanship. 
The warranty does not apply to damage caused by abnormal or unreasonable use of any of the implements (including repairs or alterations other than by our Authorized Service Center). 

This warranty gives you specific legal rights.  Additional rights may be available under the laws of your State or Province.  It is in place of all other warranties, including warranty of fitness for a particular purpose and warranty of merchantability and excludes any liability for incidental or consequential damages.

REPAIRS

If your multi-tool has a manufacturer’s defect covered by our warranty, we will either repair or replace it, at our option, without charge.  Please send to the address below.  Include your name, address, phone number and e-mail address (optional) with your return.  In California and other states so requiring, you may return the multi-tool through your place of purchase.

A damaged multi-tool not covered by the warranty can be repaired.  Note that repair costs and handling charges may apply.  If so, you will be notified prior to any service.  Please send to the address below.  Include your name, address, phone number and e-mail address (optional) with your return.

United States Service Center:
Victorinox Swiss Army, Inc.
Service Center
7 Victoria Drive
P.O. Box 1212
Monroe CT 06468-1212 
Phone: 800-442-2706 / Fax: 800-243-4006 or 203-929-3786
Monday thru Friday 9:00 a.m. - 7:00 p.m. EST