"Thank you so much for your personal email and the superb service your
company gave me! I am truly amazed that in this day and age, a company
takes the time to contact the purchaser AFTER an obvious Christmas gift
is delivered. My California grandson is a Cub Scout and your company didn't
quibble a bit about 'drop shipping' his gift. Thanks again for the personalized
service. And I will certainly keep your company in mind for future "Scout
presents."

♣ Rita M. - Iowa

"Wow I have to admit I'm really suprised to get the personal touch of this
email, I like it. I had a perfect experience on your website and no problems
finding what I wanted and ordering was easy. I liked getting a confirmation
and notice when it was sent. It came today and I loved it, its perfect. My son
is seven and in scouts and I think he's going to love it. Thank you again."

♣ Patty B. - New Hampshire

"The knives are wonderful, and I look forward to ordering from you in the very
near future."

♣ Brian R. - Arkansas

"Thank you so much for following up on my order. I received my knives this morning when I got to work. It was a pleasure dealing with your company and I feel that I received great value in theway my order was handled and for the price of the Swiss Army Knives. I will be sure to tell others about your service and recommend they check you first if they are interested in any of your products!! Thanks again!"

♣ Kim H. - Colorado

"The knife arrived yesterday. Its exactly as I expected. I've owned swiss army knives before. Thanks for the fast shipping. Your service was excellent. Have a nice day!"

♣ Charley M. - Wisconsin

"Thank you for the follow up on the delivery of the order I placed with swissknifeheadquarters.com. I am an avid fan and user of Victorinox products and am always in need of replacement parts such as the toothpicks (more useful than just after a good meal) as well as the bit drivers for my SwissChamp XLT. After some searching I found your site and was pleased with both the selection of offerings as well as your prices. I was very happy to receive the order so quickly and found everything to be in good order and of the best quality. I have already recommended your site to a fellow Victorinox user and have also spent quite sometime simply browsing the complete selection of Victorinox as well as your other product offerings and will continue to use your business to fulfill any of my future needs when servicing my current models as well as purchasing any future ones that catch my eye or fit my needs."

♣ Eli V. - Pennsylvania

"The order did arrive today. So far, the knives appear to be of the quality one would expect from Victorinox - as I use them if I find any issues (don't expect to find any) I will let you know. Decent pricing for great products and fast shipping. Thanks! I've recommended your website to several others looking for SAKs as well."

♣ Gordan G. - Nevada

"You did a fantastic job, we received them yesterday and were quite impressed with how quickly they came. Thanks for doing such a great job!"

♣ Jamie - Missouri

"I am very pleased with the service & response I received with my purchase from your company! As a service business owner myself, I feel the transaction couldn't have been handled better! I will always look to your company for my future Swiss Army Knife needs as well as recommend your site to all my friends & relatives! You should and deserve to be very proud of your Customer Service. Thank you very much for the excellent experience."

♣ Bill M. - New Jersey

"I have received this order and it is in perfect shape. Thank you."

♣ Charles W. - Colorado

"Thank you for your email. My grandson did receive his Swiss Army Knife. My comments on my purchasing experience with SwissKnifeHeadquarters are all positive. I located your website through a Google search and found the the knife descriptions helpful in selecting the knife for my grandson that was most age and use appropriate. The check-out and payment procedures were simple. And the knife was shipped on the next business day (I placed my order on a holiday which is when I could find time to shop for my grandson's birthday gift), and it was received the day after that. I also appreciated greatly the personal follow up to be sure the knife was received. Thank you for all of your help."

♣ Frank B. - Virginia

"Good Afternoon: Thank you for the follow up email. I did receive my order today and I was pleased with the quickness of the enitre transaction. The entire process was easy and quick and totally great. I rarely experience such professionalism and do appreciate how you deal with your customers. Thanks for your help and I could not think of any way in which you could improve this already perfect system that you have created. Thanks again."

♣ Ellen F. - Toronto